Hackers try to help the city communicate
Rob Mylls was waiting for planning department signatures on a building permit when City Councilmember Hilary Bryant attended the grand opening of his gym, Bike Dojo, in February 2011.
The dual high and low water fountains required by the second agency to review his remodel were already installed. The planning department had told him a single low-standing fountain was adequate to meet handicap accessibility requirements. The city, however, outsourced those overseeing duties to a group in San Jose that had different standards, according to Mylls. He was ready to open shop, but still waiting for final signatures on the permits. A planning department official noticed the grand opening and delivered the signed permit within days.