The debate over a county vacation rental ordinance continues
It’s 3 a.m., you’ve got a big meeting in the morning and the tourists staying in the vacation rental next door are rocking out to “Pour Some Sugar on Me.” You could call the Sheriff’s Office, but since the homeowner lives out of state, it’s unlikely that your simple reprimand will be the end to your sleepless nights.
Scenarios like these are becoming more and more common in Santa Cruz County, where there are a known 570 vacation rentals. With the advent of the Internet, it’s not hard to see why it’s a goldmine industry.
But along with the tourists and supplemental income have come neighborhood complaints of increased traffic, excessive garbage, late night partying and limited street parking. In response to the grievances of locals, Santa Cruz County First District Supervisor John Leopold proposed a Vacation Rental Ordinance to the Board on June 15, 2010.
Provisions of the ordinance include an administrative use permit and transient occupant tax registration, limit tenancy to one per week, restrict occupancy to four people per bedroom and require on site parking. A contact for the vacation rental must be within 15 miles of the home and the property cannot be used for weddings or corporate events.
In a town where tourism is the No. 1 industry, it’s not surprising that Leopold’s ordinance has vacation rental owners and local businesses enraged, pitchfork in hand.
At a public hearing on Oct. 6 in Live Oak, where 12 to 13 percent of the houses are vacation rentals, 150 fervent community members voiced their opinions—some in favor, others opposed—about the ordinance before the Housing Advisory Commission, which concluded the meeting with a 7-2 rejection.
In response to its dismissal, the Planning Department created a revised ordinance, which was accepted in a 9-1 vote at the Nov. 3 Housing Advisory Commission meeting. The new version includes a registration system by means of a ministerial permit, the requirement of in-county management, a condition that the Sheriff’s Office be reimbursed for responding to complaints, a dispute resolution process and necessary signage for each rental that includes management contact information.
However, minutes after the HAC approved the simplified ordinance, the Planning Department surprised everyone at the meeting with the announcement that they had created a third ordinance without the public’s knowledge. The third proposal has a provision for public input regarding vacation rental permits—after someone applies for a permit, the Planning Commission sends out a letter to all houses within 300 feet. Only if the homeowners approve of the permit will it be issued.
For Anthony Abene, spokesman for Good Neighbors of Santa Cruz (GNSC), a nonpartisan group of more than 200 county citizens, the third ordinance is an unwelcome sneak attack. “We thought the Planning Commission came up with a reasonable compromise,” says Abene, referring to the second revision. “I’m concerned that we’re going to be ignored after all this work we’ve put into attending meetings and such. We’re hoping they won’t throw away all the public input.”
While GNSC is in support of peaceful, quiet neighborhoods, they believe that Leopold’s proposed regulations will drive away tourists and, in doing so, severely harm the local economy. For GNSC, a realistic ordinance would apply to everyone, require people to register their vacation rentals, make signage with contact information for the owner mandatory, require an in-county contact instead of in-county management and allow for a two-hour response time for complaints (rather than require the contact to be within 15 miles of the home). They also oppose the public hearing process, saying it gives too much power to neighbors and competing vacation rentals.
At the other end of the spectrum sits Friends of Live Oak Neighborhoods, a coalition of Live Oak residents who feel that a strict ordinance is a no-brainer. Referring to vacation rentals as “unmanaged mini-motels” in a Nov. 7 letter to the Santa Cruz Sentinel, Marcella Hall wrote on behalf of the coalition in support of Leopold’s crackdown.
“Would you want to live next to a home with that kind of turnover of vacationers in ‘party mode?’” she asked readers, calling the ordinance “a very small step in trying to keep many of our neighborhoods from becoming commercial strips.”
That very image of businesses infiltrating residential communities is what prompted Leopold to propose an ordinance in the first place. The idea of regulation, explored eight years ago by his predecessor First District Supervisor Janet K. Beautz, but never resolved, has become increasingly imperative, according to Leopold, with the recent proliferation of vacation rental homes.
“When you have 600 units of commercial activity in neighborhoods, it’s an appropriate place for land use regulation,” says Leopold, who cites Capitola as a city that has had successful regulation of vacation rentals for a decade. “I’m not willing to forsake neighborhoods for tourism—we need a healthy balance.”
Yet GNSC maintains that a vacation rental increase of 1 to 2 percent each year is hardly an invasion. After all, Abene adds, vacation rentals have been abundant in Santa Cruz for more than 100 years.
Since many vacation rental owners screen residents prior to their stay and have their own house rules, should everyone have to pay for the sins of a few bad apples?
For the Santa Cruz County Conference and Visitors Council (CVC), the answer is far from black and white. To the council, a sensible ordinance would include a permitting process, whereby vacation rental owners would have to pay transient tax, an in-county contact to address problems and a dispute resolution process.
What concerns CVC’s CEO Maggie Ivey most, however, is the prospect of a seven-night minimum, as is the policy in Monterey and Carmel—when “most tourists don’t have the time or money to stay more than three days”—and the ordinance’s impact on the real estate market. “The tourism industry understands neighborhood integrity,” says Ivey. “But there is a small number of chronic offenders, whose actions will affect a lot of people.”
Of those impacted, Kevin Moon, Farmers Insurance executive and former Santa Cruz City Council candidate, is convinced that the vacation rental owners are the victims and that the legislative process for the ordinance is a farce designed to trick citizens into believing that their opinions matter in county decision-making.
“The ordinance is a total infringement on people’s property rights,” says Moon. “This is an old-time political move wherein the politicians propose an aggressive-type of ordinance that makes citizens upset, then they’ll back it up and back it up until they get what they want—they make the people think they won, when really the politicians won.”
Exactly how public opinion will factor into the ordinance’s outcome is yet to be seen. At the Nov. 10 Planning Commission hearing, 47 of 61 speakers argued in favor of either no ordinance or the revised version recommended by the Housing Advisory Commission. Still, a fourth proposal was discussed by the Planning Commission which would have a separate set of rules for Live Oak than for the rest of the county, require existing vacation rentals to be grandfathered countywide, either have no limits on turnover or a two-day minimum, maximum occupancy would be two per bedroom plus two additional, signage, a permit fee and parking limited to two cars on-site and two on the street.
As confirmed by Leopold’s recent email newsletter, the debate is far from over. Since a lawyer hired by three out-of-town vacation rental owners has presented a legal challenge, the environmental review process for the ordinance will have to be extended. The Planning Commission is scheduled to take a final vote on Feb. 23, 2011, after which the draft of the ordinance will go before the Board of Supervisors and will need approval from the Coastal Commission.
With four proposals on the table, hours of testimony and the unavoidable conundrum of not being able to please everyone, to say the good-intentioned Leopold has opened a can of worms may be the understatement of the year.

written by jan and russ peterson, February 06, 2011
written by Lolly, February 06, 2011
written by Lorraine Heng, February 06, 2011
Over the years, we have re-invested most of the income that has been generated, to maintain and upgrade the property to its highest and best use as a family oriented, affordable vacation rental . In the process, we have hired local plumbers, painters, gardeners, cleaners. . . to help us maintain and improve the property. In addition, we have generated a hefty Transient Occupancy Tax for the County on a regular basis.
We have had wonderful guests that come from all over the world for anywhere from two days to two months at a time to enjoy the Santa Cruz ambience. Many of them are couples, or young families that probably couldn’t afford the time or money to come for longer vacations. Fortunately, we have never had any problems with any of our guests, nor our neighbors. We have plenty of off-street parking; we limit the number of occupants, and we discourage loud parties.
I would like to share comments from some of our guests:
“We had a great vacation in California. The kids agreed it was the holiday of a lifetime! In particular, the location of the cottage was perfect for us.” (Denmark)
“Thank you so much for our wonderful stay in Santa Cruz. The location was perfect! The home was perfect. Everything we could need, and then some, was provided. The neighborhood was quiet, and many things were within walking distance--great food and shopping. It was wonderful being able to have my morning coffee outside listening to the ocean. We used the rental while waiting to move into our new home--and it was perfect. Thank you again. I can’t think of one thing to complain about.”
“We had a wonderful time exploring the area! We did just about everything from the Steam Train through the Redwoods to the Monterey Bay Aquarium. We had such a wonderful family vacation and thoroughly enjoyed this cute and cozy cottage!”
“This was just perfect for our family of 4. We loved the maybe 5 minute walk to the beach. Everything was just as described and we loved the new decorator touches.. Just enough room for what we needed. A clean relaxing stay. This will be a vacation we will be talking about for a long time. The whole town was so laid back and relaxing and everyone we talked to was so nice. We went to the amusement park many times, 1 day for rides, 1 day for games and miniature golf and the fresh seafood on the pier was awesome, maybe 10 minute quick drive. We would definitely like to come back.
“I am loving this area. This morning I was window shopping at the real estate agencies!!”
Pleasure Point is a prime vacation spot; and it has a natural draw for tourist business coming to the community. We can appreciate the need to do some regulation of the industry, such as requiring permits, and parking. However, an arbitrary limitation on length of occupancy, the number of occupants per unit, and the number of tenancies permitted per week would be major obstacles to all concerned. Not everyone can afford the time or the money to come for a month or even a week. The proposed ordinance would reduce income for the County and discourage potential business. Furthermore, I believe it is being highly discriminatory and unfair to disallow multi-family units from being used as vacation rentals. Our duplex is perfectly suited to its current use; and, it has taken us many years, and a lot of hard work to bring the duplex to its present level of operation. I hope the County Board of Supervisors will exercise caution in their decision making.
written by Cynthia1067, February 06, 2011
http://wandasbucketlist.blogspot.com/2011/01/girls-trip-to-beach-house.html
written by Jim Munro, February 06, 2011
And then there are the vacation renters! In actual fact, for the most part they cosist ofolder couples and young families who are just delighted to spend few days or a week in our neighborhood. They have a great time,make a few friends andfor the most part are welcomed by everybody who meets them.
Of course there are a few problesms. Sometines there are barking dogs, and once in a long while there is a 'nighmare' tennant where the Sheerif gets calledand they get kicked out and get no refund. I would say that on 12th Ave, this happens about once every five years.
Bottom line is that vacation rentals bring life toan otherwise empty neghborhood wher ther are only a handfull of fu time residents.
As far as I am concerned, vacation reters are wecome. The alternative is student filled party houses where we know there is virtually no enforcement and misery for anyone who lives near them!
There are good reasons to register and collect taxes from vacation rentals, but no reason to go further except to pay attentin to complaints.Until the County can show it can control Party Houses, dont even bother pretending that vacation rentals are a problem!
written by Carol Nakamoto, February 05, 2011
Take it slower (propose ministerial permits), gather more information (identify the VRs for 3-5 yrs), and focus on problem properties (request Sheriff's office to track complaints). Only then will you have enough information to decide IF stricter guidelines are even warranted. Remember, Santa Cruz is a popular vacation destination that is a positive reflection on our special beach community AND it brings in needed economic dollars to support a better way of life for the citizens. Be careful not to create an unwelcome outcome. Thank you.
written by Fran LeMieux, February 02, 2011
written by Catharine, January 08, 2011
(1) One person writes: Citizens who save and risk to own a home have every right to live in their home or rent it as they alone decide.
That's true up to a point. You can't grow marijuana or start a prostitution ring even in your own home. You can't stand on your porch and blow noxious gas all over the neighborhood. In some places, you are limited to 3 or 4 pets, even in your own home. Secondly, if you could keep your guests from interaction with the neighbors, you would have a stronger case.
Anyway, when you have a VR, you no longer have a home. You have a business. If you use an agency, it's a turnkey business.
(2) Numbers are deceptive because vacation rentals pack people in tightly. A 10% increase in units means a 20-40% increase in population, with implications for safety as well as quality of life.
(3) It's nearly impossible to enforce noise, occupancy and parking codes with vacation renters. Even if you take a photo of a renter engaging in criminal behavior, it's unlikely anyone will identify the person - and he'll be gone by the time you do.
(4) There are always costs to neighbors in any vacation rental, whether it's the intangible cost of losing a potential neighbor, stress of dealing with a parade of strangers, loud noise or actual criminal action: you're turning hundreds of people loose in a private area, with no background checks.
(5) Vacation rentals are a nearly perfect example of what economists call a negative externality. The property owner gains revenue. The renters get a deal. The neighbors bear the costs. That is, they subsidize the VRs by tolerating noise and giving up a potential community member. I can't think of any other industry where the legal system supports a negative externality. Conceptually, it's the same as dumping toxic waste into a river or spewing nasty fumes into the environment.
The real mystery is, why are these rentals so protected? When cigarette smoking was banned in taverns and bars, some had to close. Nobody felt sorry for the owners. Nobody talked about private property or the right to conduct business your own way. Nobody said, "If you don't like smoke you can just leave." What's so special about vacation rentals?
written by GMAN, December 26, 2010
written by Betty Sakai, December 25, 2010
written by Happy neighbor , December 25, 2010
written by Capt. Sal, December 24, 2010
written by Lorraine Heng, December 24, 2010
written by LiveOakHomeowner, December 23, 2010
The even bigger elephant in the room is why people like you are so concerned about what everyone else is doing. So what if someone makes a little money? Why do you care so much? Jealous? Are you mad at the Long term landlord? Are you mad at the family that rents to boarders? Are you mad at the guy who buys a house, knocks it down, and sells it for profit. Yes, the bigger Elephant in the room is people like you who MUST control others at all costs. If you tell me the vacation home next to you truly makes to much noise, you have my sympathy. But you sound like a pathetic loser who has to meddle in other peoples lives.
written by B Dennis Hickey, December 23, 2010
The county policing departments are paid to keep accessible, historic records. A responsible BOS should insist on scrutinizing them! There is no statistical substantiation for the asserted individual’s claims.
Further, individual issues should be so addresses – as individual issues. There are existing codes that apply to most of the antidotal complaints. If a civil conversation between the principals is fruitless, the Sherriff’s office will respond and record occurrences. A remedy is feasible, without imposing a count-wide ordinance.
written by Live Oak Homeowners under Attack , December 22, 2010
All we ask of our "representatives" is to make any rental ordinance FAIR for all SC county. A layered approach to define and locate the problem rentals and one set registration and one fee. The REAL elephant in the room is how the Live Oak homeowners 7th to 41st may be subjected to outrageous fees ($2500 as opposed to $250) and other unreasonable restrictions that would not apply to other areas. How is that fair? The latest proposed ordinance is outrageously unjust and has no factual data to support it's uneven and unwarranted application. Can anyone justify or even acknowledge this huge disparity? I keep asking and asking this question and NOBODY can.
Also, the GT article above seems slanted with the fake "party house" scenario lead in, and and the part of the article that stated "150 fervent community members voiced their opinions—some in favor, others opposed—about the ordinance before the Housing Advisory Commission, which concluded the meeting with a 7-2 rejection." some in favor-others opposed? Really? I was there. It was well over 4-1 AGAINST at all these meetings, all online forums, all petitions, why do you think it was voted down by the HAC? They listened to the majority! The only 2 HAC's for this ordinance were Leopold appointees! Surprise!
The BOS and their Planning appointees have chosen to ignore the very reasonable HAC recommendations but we fervently hope they will come to their senses, let reason prevail and make ONE ordinance for the whole county. Sure, call VR's a business, but with one set of rules for the whole county. It's only fair.
written by Adam Smith, December 22, 2010
written by Jenny Smith, December 21, 2010
One every one of these online forums, as far as I can tell, there is only a tiny minority of people who actually have a problem with vacation rentals - not enough to warrant the severe regulations being proposed.
The bait and switch of the Board of Supervisors to pass the initial ordinance proposed by Leopold is appalling - I can't believe Santa Cruz County is so sleazy.
written by Beth, December 21, 2010
written by Carol Nakamoto, December 21, 2010
Start more simply, please!
written by A Long Time Live Oak Resident, December 20, 2010
written by santa cruz whiners, December 20, 2010
written by Cheryl Haines, December 20, 2010
Collect taxes and license fees, for sure -- but don't unnecessarily limit the potential value of most people's single largest investment!
written by Responible business owner, December 20, 2010
written by Dina Blair, December 20, 2010
written by home owner, December 20, 2010
written by Happy Neighbor, December 20, 2010
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